Vision: Our mission is to RESPOND to our customers compassionately, REPAIR their problem responsibly and RENEW their property, possessions and lifestyle. We achieve customer astonishment through our power of R3: Respond. Repair. Renew. Value: We are a home-grown company that thrives on bringing calm to chaos, serving people with compassion, and restoring our community through volunteerism. 5 Core Values FAMILY Dalworth Restoration has a family spirit brought together by an open, thoughtful environment in which people can naturally share and each person is heard. When employees and customers talk, we listen. We’ve found the most productive employees thrive in an environment of creativity, imagination and humor. HONESTY We have high moral standards to do the right thing. Every time. Our great service is the outcome of honest, trained and certified professionals, who deliver excellent service. We care about our customers and know what it is to survive a disaster. We have the ability to listen and understand the needs of each customer and their family at time of crisis. COMMITMENT We are committed to supporting our customers and our community to make a difference. We work hard and set the bar high when it comes to delivering quality service with compassion. OWNERSHIP The best leaders are those who lead by example and are team followers as well as team leaders. We are accountable to every one we encounter. We have a reputation for excellence in service, high-quality standards, trustworthiness and 40 years of compassionate service. CHANGE We believe in the transforming power of creative thought and are constantly expanding our knowledge to come up with new solutions through innovation, education and collaboration.